Commercial and Residential Customer Service Representative Reno, Nevada

Commercial and Residential Customer Service Representative

Full Time • Reno, Nevada
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
 
Benefits/Perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K retirement with company match
  • Vacation, paid time off
  • Company-paid training
  • Employee discounts for Culligan in-home products
  • Eligibility for annual recognition and training meetings/events

Job Summary
Culligan Water is seeking an individual experienced in customer service to work with both Commercial and Residential customers. This position works directly with customers to discuss orders, bill service and installations, resolve billing issues, and generally meet customer needs. The successful candidate must have strong computer skills, be detail-oriented, organized, and possess excellent interpersonal and communication skills.  

Responsibilities
  • Extensive problem-solving, order processing, and helping to manage customer accounts
  • Provide proactive sales support by developing close relationships with customers
  • Schedule service and delivery orders 
  • Coordinate schedules with the service/operations team
  • Contact customers for purposes of scheduling additional services or offering maintenance plans
  • Refer unresolved customer grievances to designated departments for further investigation
Qualifications
  • High school diploma or GED
  • Must be able to read and understand customer orders.
  • Strong time management and project management skills
  • Proficient in Microsoft Office (word, excel, outlook)
  • Excellent communication skills, both written and verbal
  • Prior customer service experience preferred
About Culligan
As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. 

 
Compensation: $18.00 - $22.00 per hour




This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

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Why Should You Join Culligan?

Growth Opportunities
Friendly Coworkers
World class training and development through Culligan University and bootcamps